Cross-border customs took centre stage: de minimis, CPSC and product-identifier support arrived across the carrier suite, alongside a new global courier and richer custom-document handling.

New Couriers & Integrations

ITD Global. New ITD Global courier integration added to the network.

Citipost Global. New Citipost Global courier integration added.

EPost. New ePost courier integration added.

Customs & Cross-Border

Product Identifiers Across Carriers. MID, Standard and Non-Standard product IDs can now be sent for DHL, FedEx and UPS, and are shown on the commercial invoice where specified, improving customs accuracy on international lanes.

De Minimis & CPSC Support. EU de minimis and CPSC information is now sent for Parcelhub, Whistl and Norsk, helping shipments clear customs correctly under low-value and consumer-safety rules. CPSC tax-exemption XML is now omitted when empty.

Custom Document Types. Added support for additional custom document types, including raw PDFs, for DHL, FedEx and UPS.

FedEx: EIN / ITN & Label Fields. You can now submit an EIN ITN via FedEx for US export compliance, populate Invoice, PO and Department fields on FedEx labels, and bypass 2FA on the FedEx login page.

DHL: Northern Ireland & Customs Routing. Customs information is now sent for all shipments destined for XI (Northern Ireland). VAT/EORI numbers for XI now use an issuer country ISO of GBXI, in line with DHL's guidance, resolving submission failures for XI-prefixed identifiers. BBX and BBE shipments are now handled separately, cached for 14 days, and notify both the account owner and DHL by email; routing logic is now smarter about when a shipment actually requires customs information.

Courier Enhancements

DAI Post: Multi-Parcel Support. DAI Post now supports multiple parcels in a single request.

InPost: Pickup, Priority & Proof of Delivery. Added InPost support for Pickup Locations, Priority service and Proof of Delivery.

Norsk: EU de Minimis. EU de minimis information is now sent for Norsk shipments.

Amazon: Third-Party Tracking & Item IDs. Amazon now returns dedicated courier tracking URLs for third-party couriers, and supports the sales_channel_item_id field on requests.

Dachser: Volume & Insurance. Dachser shipments now send volume calculations and goods-value insurance, both in line with Dachser's guidance.

The Delivery Group: Multi-Parcel Support. The Delivery Group (Secured Mail) now supports multi-parcel shipments.

Orange Connex: Per-Parcel Manifesting. Added per-parcel manifesting and a warehouse_code filter for Orange Connex.

Platform & API

Deferred Manifest Webhook. New deferred-manifest webhook implementation for carriers that generate manifests asynchronously.

Label Batches : New Handling (Invite Only) A new way of handling Label Batches is now in early access on an invite-only basis.

Bug Fixes & Performance

Resolved a cache error that could cause the /queue-tracking endpoint to stop working, and optimised slow queries when using the shipments API with tracking events.

Further fixes: Temu now excludes order items with a quantity below one; Whistl only sends a product type when the item category is populated; AIT now handles multi-parcel labels correctly; Dachser labels are rotated from landscape to portrait for consistency; and a patch addressed the request_shipment key on shipment.tracked occasionally returning null.

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