The Voila AI Chatbot That Works Like Magic ✨

Welcome to the future of customer interaction powered by Voila!

Effortlessly transform the way you engage with customers - zero coding, zero hassle, just Voila! This AI-driven chatbot is more than just smart, it’s intuitive, lightning fast, and seamlessly integrates with your website to deliver instant, human like support.

• Instant, Smart Conversations – Answer customer questions in real-time, from order tracking to support requests.

• Effortless Learning – Train it in seconds using website links, PDFs, or internal documents.

• Customisable & Human Like – Choose a voice, personality, and response style that fits your brand.

• Actionable Insights – Track interactions, optimise responses, and elevate your customer experience.

More than just smart, the Voila chatbot is intuitive, lightning fast, and seamlessly integrates with your website, revolutionising customer engagement.

Step 1: Install in a Flash

Getting started is a breeze! Simply head to the Voila App Store and click Install. Within moments, your AI assistant is up and running, no technical setup required.

Step 2: A Few Quick Setup Choices

Once installed, Voila will prompt you to grant access to essential data. Approve, agree to the terms, and enter your business name and Voila, you’re in! 🌟

Now for the fun part:

• Enter a business Name.

• Enter your support email address for customer queries.

• Choose the tone of voice (casual, formal, friendly, professional).

• Accept the default greeting or craft your own warm welcome.

That’s it! Your AI assistant is live and ready to chat.

Instant Answers - No Setup Required

Type "Hey, where is my order?" and watch the magic unfold. The Voila chatbot instantly asks for an email or order ID, retrieves tracking details, and sends a real-time update. No configuration needed, it just works.

Need support info? No problem. Ask "How do I contact customer service?", and the bot provides the support email you entered during setup. Returns? Refunds? Policies? If the AI has been trained on it, it answers with confidence.

Supercharge Its Knowledge in Seconds

Want an even smarter chatbot? Here’s how to train it in three simple steps:

1. Go to Settings in the top right → Click Training.

2. Enter Company URLs (Privacy Policy, Returns, FAQs - you name it).

3. Click Save and just like that, Voila scans and absorbs the information.

Need more depth? Upload PDFs, Word documents, or spreadsheets - any internal documents on policies, GDPR handling, or Support processes. Your chatbot learns from them to provide even sharper responses.

Want Full Control? Go Advanced!

For those who love customisation, Advanced Mode gives you direct access and lets tailor the AI prompt where you can customise:

• The bot’s personality and response style.

• How it greets users.

• Custom fallback responses.

If you prefer to keep things simple? Stick with the default setting, your Voila Chatbot will still shine. ✨

Seamless Website Integration

Embedding Voila on your website is as easy as copy & paste:

• Head to Developer Settings.

• Click Get Code.

• Copy and paste it into your website, boom! Your chatbot is live.

Place it as a chat widget on any page or go big with a dedicated Support page.

See the Magic in Action - Track, Learn, Optimise

With built-in analytics, Voila provides deep insights into customer interactions. See what they ask, track engagement, and fine-tune the bot’s knowledge to keep improving.

🚀 The future of AI-driven customer support is here. Ready to elevate your business? Install it today, your customers will love it!

Next Steps & Support

📚  Need help? Explore more of our documentation, video walkthroughs or contact support.

📒 Looking for more features? Check out our Smart Shipping Guide.

With Voila, you will be set up for seamless, efficient shipping.